General Shipping Information

If you need assistance or have a parts request, our customer service team can take your order. Please call (800) 944-9200 Monday - Friday 9:00 a.m. to 5:00 p.m. EST.




Due to increased demand during the current global health challenges, some shipments may be delayed 24-48 hours. Orders may take up to 6 business days to leave our warehouse. All orders will be processed for shipment within one to two business days and received at your home within seven to ten days. Shipment and delivery days are Monday through Friday, except for national holidays. We do not make Saturday deliveries. Free standard shipping on orders over $75. Machines and solutions usually arrive in 3-5 business days. Parts and accessories will be delivered in 7-10 days.




All dollar amounts shown on are in Canadian Dollars. Payment is accepted using Mastercard, Visa, Discover, American Express, PayPal and Affirm. Debit cards, as well as credit cards, are accepted.