Hoover ®

Shipping Options and Payments

General Shipping Information

  • Hoover.ca at this time does not ship to the province of Québec. If you need to ship products to any of these types of addresses, please call our customer service department to place the order at (800) 944-9200 Monday - Friday 8:00 a.m. to 7:00 p.m. EST.
  • Hoover.ca no longer ships to PO Boxes. These addresses can still be used for a billing address, but you will need to ship to a different address. If you need to ship products to any of these types of addresses, please call our customer service department to place the order at (800) 944-9200 Monday - Friday 8:00 a.m. to 7:00 p.m. EST.
  • All orders will be processed for shipment within one to two business days and received at your home within seven to ten days.
  • Shipment and delivery days are Monday through Friday, with the exception of national holidays. We do not make Saturday deliveries.

Truck Shipments

If the weight and/or quantity of products on your order has qualified this shipment for Truck Delivery, you will be charged a fee of $45 in addition to the corresponding shipping charge (please see shipping rates below). Actual shipping charges will be displayed on the order review page. The freight company will contact you in advance to schedule a delivery date and time. Someone must be present at the time of delivery and a signature will be required. Please note that the drivers are contracted to deliver to the end of the truck only. You will be responsible for unloading the truck. Drivers do not provide inside delivery (over the threshold) as part of their service, so please be prepared to unload your order from the truck when it arrives. If you need assistance, please arrange for it in advance.

Shipping Rates

Standard (7-10 Days)

Order Total Shipping Cost
Under CDN $50.00 CDN $4.99
Flat Rate CDN $9.99

Payments

All dollar amounts shown on Hoover.ca are in Canadian dollars. Payment is accepted using Mastercard, Visa, Discover and American Express.

Have a question about your order? Please email or call customer service (800) 944-9200 Monday - Friday 8:00 a.m. to 7:00 p.m. EST.

Hoover.ca no longer ships to PO Boxes. These addresses can still be used for a billing address, but you will need to ship to a different address. If you need to ship products to any of these types of addresses, please call our customer service department to place the order at (800) 944-9200 Monday - Friday 8:00 a.m. to 7:00 p.m. EST.